Privacy Policy
Effective Date: 1 Jan 2025
At Practical Business Solutions, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect limited personal data from users of our website, including:
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Information submitted via our contact form, such as:
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Name
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Email address
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Phone number
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Business name (if applicable)
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Any message or inquiry you provide
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Automatically collected data through Google Analytics, such as:
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Device type, browser, and operating system
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IP address (anonymised)
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Pages visited and time spent on the website
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Referring website (if applicable)
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2. How We Use Your Information
We only use the information collected for the following purposes:
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To respond to inquiries made via the contact form
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To provide information about our services
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To improve our website and monitor performance (via Google Analytics)
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To comply with legal obligations and protect our legal rights
We do not use your data for marketing purposes without your explicit consent, nor do we share it with third parties.
3. How Your Data is Stored
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Information submitted through our contact form is securely stored on our Wix platform and our secure internal servers.
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Only senior management has access to personal data collected through the website.
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We take reasonable steps to safeguard your data against loss, misuse, unauthorised access, disclosure, or alteration.
4. Your Rights Under UK GDPR
You have the right to:
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Access the personal information we hold about you.
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Request correction of any inaccuracies in your data.
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Request deletion of your data when it is no longer necessary for us to hold it.
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Restrict or object to the processing of your data under certain circumstances.
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Withdraw consent at any time, where applicable.
To exercise these rights, please contact us at:
📧 customerservice@practical-business-solutions.co.uk
5. Data Retention
We retain personal data only as long as necessary to:
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Fulfil the purpose for which it was collected
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Comply with legal or regulatory requirements
You can request the deletion of your personal data at any time by contacting us.
6. Cookies and Tracking
Our website uses Google Analytics to monitor visitor behaviour and track usage trends. This tool uses cookies to collect anonymous data and does not identify individual users.
You can control or disable cookies in your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.
7. Third-Party Links
Our website may contain links to other websites. This Privacy Policy applies only to Practical Business Solutions and does not cover other sites or services. We are not responsible for the privacy practices of third-party websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or improvements in our services. The latest version will always be available on our website, and we recommend reviewing it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Practical Business Solutions
📍 749a Ormskirk Road, Pemberton, Wigan, WN5 8AT
📧 customerservice@practical-business-solutions.co.uk
📞 01942 857112